FAQs

Frequently Asked Questions

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.

What is DBFEX?

The Distilled Barrel Financial Exchange (DBFEX) is a digital marketplace dedicated to purchasing, holding, and reselling barrels of distilled spirits. The platform allows distilleries, brokers, bottlers, and institutional investors to interact on a safe and secure exchange to buy and sell both aged and new fill whiskey barrels.

DBFEX is open to qualified subscribers in the whiskey industry, including distilleries, brokers, bottlers, and institutional investors. All users must complete a verification process to ensure they meet DBFEX’s participation criteria.

To register on DBFEX, each subscriber must complete a Know Your Business (KYB) process to confirm they are a legitimate individual or business entity within the distilled spirits or financial industries. This includes providing essential business information and relevant documentation to verify a subscriber’s identity and authenticity.

DBFEX has a multi-step verification process to confirm each subscriber’s identity and legitimacy. This includes collecting essential business documentation, verifying contact information, and conducting additional checks to maintain a trustworthy marketplace.

Only verified subscribers are permitted to list barrels on DBFEX. Before a barrel can be listed, DBFEX compliance conducts additional verifications to confirm the existence and authenticity of each barrel.

DBFEX requires sellers to provide documentation that confirms the authenticity and ownership of each barrel before listing. The DBFEX compliance team reviews and validates this information and verifies the storage location by obtaining confirmation from the facility where the barrels are held.

No, all barrels must go through a verification process before being listed on DBFEX, ensuring accuracy and authenticity.

DBFEX provides an easy-to-use dashboard for sellers to manage their inventory. Sellers can add, update, and remove listings, view current offers, and track transaction history directly on the platform.

DBFEX utilizes secure bank-to-bank solutions to process payments between buyers and sellers. For each transaction, the platform establishes an electronic connection to both the buyer’s and seller’s accounts, verifying funds availability in advance.

Yes, DBFEX operates with a secure transaction process that acts similarly to an escrow. Funds are only released to the seller once all transaction requirements are met.

DBFEX primarily uses ACH (Automated Clearing House) transfers for secure, bank-to-bank transactions.

Yes, DBFEX operates on a subscription model with different pricing tiers, giving subscribers access to the marketplace and its features. Additional transaction fees may apply, depending on the user’s subscription level and transaction volume.

Transaction fees may apply depending on the type of transaction and the user’s subscription level. These fees are transparently listed on the platform.

Yes, DBFEX offers dedicated account management for high-volume clients to ensure personalized support and assistance tailored to specific needs.

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